PointsBet Referral Code & Betting Site Review

PointsBet Rating: PointsBet review by Betting Sites Australia Check Offers! Check Offers

Our PointsBet review takes a detailed look at an Australian betting site with over 25 sports, including a complete horse and greyhound racing service. 

We’ve assessed the odds, markets and other features, like the PointsBet app, support channels and payment methods. Keep reading to learn more.

PointsBet was founded in Australia in 2015, by Sam Swanell and brothers Nick and Andrew Fahey. The site launched with PointsBetting, a now defunct spread betting product, before adding fixed odds horse racing in 2017, and traditional sports betting in 2018.

The company, which is licensed in Australia by the Northern Territory Racing and Wagering Commission, was acquired in 2025. MIXI Australia, a subsidiary of the Tokyo-based digital entertainment firm MIXI, now operates PointsBet.

Broadly speaking, PointsBet is trustworthy. It’s been in Australia for roughly a decade and legally operates internationally, including in Canada.

Despite this, its reputation with Aussie bettors isn’t great. Review sites like Trustpilot, where PointsBet is rated just 1.5 out of 5, are full of complaints about shoddy customer service, limited betting markets and poor odds.

Many of these complaints are unfair – especially the comments about odds, as you’ll discover later in this PointsBet site review. And we found nothing to suggest any genuine wrongdoing, such as intentionally withholding winnings. 

Still, with so many negative reviews, you should probably proceed with caution. But PointsBet accepts bets legally, with a license from the NTRWC, and has done since 2017.

One accusation we’ve seen is the lack of markets. While it’s true that sites like Neds, TAB and Sportsbet do offer slightly more depth, it’s pretty marginal. 

The table below compares the number of markets for key games available at the time of writing, against some of Australia’s best betting sites and apps.

Competitive AFL Prices

Another unfair criticism levelled by disgruntled punters is that other sites have better odds. You can probably find a single game in a specific sport where PointsBet isn’t the best – that’s true of any betting platform. But generally, the odds are excellent.

AFL matches are priced to around 105%, which is the exact same margin taken by Sportsbet and TAB. The odds are consistently bigger than PlayUP, Ladbrokes and Neds – not by much, but they are better.

It’s a story that’s repeated across the entire platform, too.

Great Odds Across All Sports

Take international T20 cricket games, for example, where PointsBet bets to 105%. This is matched by PlayUp, and only marginally beaten by Ladbrokes and Neds at 104.5%. But most sites take margins of 6% or more.

PointsBet consistently offers some of the best NRL prices, usually betting to around 104.5%. Yet it’s 105% to 106% at most Australian betting sites. 

Pretty much all major soccer games are priced to 105.5%, including the EPL, UEFA Champions League and La Liga. The EPL odds are 106.5% at Neds, 107% at TAB and 107.5% at PlayUp, while PickleBet takes a massive 15% cut.

What Features are Available at PointsBet.com.au?

PointsBet boasts a complete horse and greyhound racing platform, with fixtures from all over the world. Players can bet on more than 25 other sports, with a selection of esports markets among them, like Valorant, League of Legends and Dota 2.

Same Game Multi (SGM) lets you build your own customised bets on the biggest matches, like AFL, NRL and various US sports. You can also combine SGMs with regular bets to create one big-paying combo.

Cashback is an option for most fixed odds and SGM markets, both total and partial. Look out for daily odds boosts on several sports, plus hourly racing quaddies.

Unfortunately, the platform’s flagship PointsBetting product is no longer available to Aussie punters.

The selection of banking options is pretty limited, as you’ll see from the table below.

Although bank payments are the only withdrawal option, they’re very quick. If your account can receive NPP transfers, you’ll normally have your funds within 30 minutes.

The minimum deposit and withdrawal requirement is just $5 for both.

There are two PointsBet sports betting apps in Australia – one for iOS users, the other for Android. They’re approved by the App Store and Google Play, where they’ve received mixed reviews. 

Android users always tend to judge more harshly, but a rating of 3.5* still suggests an app of average quality. Lag is the most frequent complaint mentioned in Google Play reviews.

The iOS app, though, receives much better feedback, scoring an impressive 4.6* from over 15,000 ratings.

New players can’t use a PointsBet bonus code to secure a welcome offer, as this practice was outlawed in 2019.

That doesn’t mean existing punters can’t benefit from a few bonuses and promotions, though.

Check your PointsBet account to see what offers are available to you.

As we near the end of this PointsBet betting site review, let’s talk about the customer support. Get in touch for free by email, or speak to a live chat agent 24/7. There’s also a round-the-clock telephone service, available at 13 PBET (137238).

In our experience, it takes seconds to get through to an agent. The live chat widget gives you a bot first, but you can bypass it by asking for a human.

The agents have always been polite and friendly with us, but there are plenty of bad reviews online. I suspect these are mostly from punters upset at losing money, and such comments should be taken with a healthy pinch of salt.

Assuming your identity can be verified automatically, your new PointsBet account will be opened right away. Otherwise, you’ll need to provide further details, such as a Medicare card, passport or driver’s license.

When researching this PointsBet review, we found a lot of negativity from users, most of which seems harsh. Criticism of the odds is unfair, as this platform consistently provides some of the best around, especially for rugby league and international cricket matches. 

We’ve never had an issue with the support team, either, who are available 24/7 and are always quick to reply.

In terms of features, PointsBet offers enough to match any bookmaker in the country, including same game multi builders and partial cashout. It sometimes lacks a little market depth, but the main boxes are always ticked.